The live stream video begins, and the carefully prepared speaker begins addressing an audience of thousands of viewers. The presentation is going smoothly until, just a few minutes into the opening keynote, the video freezes. Some viewers sound the alert in the chat window, others try checking their own connection. But many viewers have left: On average, one in five viewers will immediately stop watching a stream with poor video quality and never return.
Most of the time, common live streaming video mistakes—poor sound quality and a broken (or unattended) chat function, among others—are easily avoided with careful advance work. Organizations new to streaming video should heed this advice from Jeff Irwin, customer success manager for IBM Cloud Video. In the process of helping customers implement and manage streaming video, Irwin has identified common mistakes that stand in the way of streaming events and their viewers. So follow these 13 tips to avoid any unlucky mishaps on your next broadcast.
Note that this list assumes that you are using a platform that is scalable, able to reach large audiences without crashing, and is mobile friendly, having adaptive bitrate delivery. If not, these would be priorities as well.
- Failing to account for variables
- Ignoring audio quality
- Not checking your audio
- Forgetting to confirm adequate bandwidth
- Discounting the importance of your location
- Having no lighting plan
- Failing to promote the event
- Being late
- Not running pre-show content
- Making a weak first impression
- Not engaging your audience
- Skipping the chat moderators
- No follow up, CTA or post event strategy
There’s a gold mine of data in live video streams — data that can guide communications programs and help organizations refine future presentations. Important engagement clues are buried deep in the data: How long are viewers actually tuning in to company video? Are they responding to calls to action? How often are they engaging?
During any live stream, metrics are key for assessing performance, spotting trends and honing everything from a video’s message to its quality. Here are four impactful (and often overlooked) data points to collect from your live video analytics to get a complete picture of the event’s success.
71% of executives describe distributing video without harming the corporate network as a top priority purchase decisions in streaming technology.
Video, especially live video where large simultaneous audiences can occur, is a very bandwidth intensive process. Without a proper delivery strategy in place, it can easily compromise the network, halting other activities that might require network bandwidth. So what does a proper strategy look like? Well it often includes an ECDN (Enterprise Content Delivery Network) solution.
This article tackles this topic of ECDN provider features and how to find the best solution for you. It will arm you with a better understanding of features that are out there to help you start to build a checklist of what’s important based on your needs and scope out your optimal setup. This includes considerations like ease of use and monitoring capabilities alongside the different types of available solutions, including efficient delivery over unicast networks and multicast options.
For those looking for even more information on this topic, including comparing unicast, multicast and P2P options along with firewall considerations, download our Internal Video Delivery Without Bottlenecks eBook.
Whether content owner or service provider, the amount of time it takes to make content available in the required formats has consistently and significantly decreased. Today’s status quo is 24 hours or less for non-live broadcast offerings; however in many cases customers need it in less than six hours . This means that a finished “program” is transmitted via file-based terrestrial IP from a post house in Los Angeles to New York where it is then transcoded, packaged, and distributed. It’s not unusual for there to be 300 aggregation points (e.g. post houses and facilities from around the world), packaged into 150 different format permutations, and distributed to at least 100 worldwide partners.
This article talks about how to intelligently manage and distribute content to virtually any platform or screen—multiplied by the power of Watson. It includes an example around the logistics of VOD and OTT distribution and how it can function as part of a larger workflow as well. For more strategies and information around managing large libraries of content, also download this Video Metadata: Management and Tools white paper.
Events have exploded beyond the stage with live streaming. From company announcements, to press conferences and award ceremonies, most events today have two audiences: the one in the room, and the one behind their screens.
For organizers, the expanded reach is a dream come true, as are the insights from live stream analytics. But live streaming also requires a new attention to detail: even the Super Bowl and Apple keynotes have fallen victim to seemingly minor mistakes, amplified by the real-time nature of streaming.
To make sure live streams go off without a hitch, organizers should follow this high quality live streaming checklist to ensure a secure connection, reliable equipment and to define a protocol in the event something needs troubleshooting. If you are looking more for assistance on which gear to get, though, check out our Video Studio Recommendations white paper.
Looking to monetize your video assets or live streams? Interested in pay-per-view (PPV)? Pay-per-view video and paywalls solutions offer content owners a method to create a revenue stream from live broadcasts or on-demand video libraries. This enables organizations to sell their content to viewers, having them pay to access content.
This article describes this process, talks about adding a paywall to your content, strategies and use cases for pay-per-view.
Want additional strategies on video monetization and also methods to reduce churn, increasing predictable revenue from your content? Also be sure to register for our How to Monetize Videos & Reduce Subscriber Churn webinar.
Need a guide for creating lower thirds for live video?
This article walks through, briefly, what are lowers thirds before discussing what makes a good lower third and use cases. It finishes off with instructions on adding a lower third to a live stream with instructions for several popular encoders.
Looking for some additional advice as part of your live streaming strategy? Download these 5 Pro Tips for Live Video Production.
A streaming media and video terms glossary that contains definitions of acronyms, technologies and techniques. The definitions are related to live streaming, broadcasting, video hosting and compression.
These video terms are relevant for both new techniques and legacy methods, which still have ramifications today when handling older media. There is a larger emphasis for online video applications, although a few terms which have roots in older methodology and processes. The glossary will be continuously updated as the industry evolves. If you are looking more for some tips on executing these terms, check out these 5 Pro Tips for Video Production.
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Looking for some best practices around using internal communication tools?
This article walks through some tips and advice for crafting an internal communication strategy. Topics covered range from collaboration tools to a strong focus on internal video solutions as well. It also emphasizes the importance of the ability to have communication that can be not only archived, but also in a search friendly manner as well to improve ROI (return on investment).
For those looking for strategies specific to video, download this Using Video for Internal Corporate Communications, Training & Compliance white paper.
Looking for video marketing software with lead generation capabilities?
This article talks about how important video marketing can be for a variety of use cases. It then dives into important features for these use cases from video marketing software as a service (SAAS) solutions in the cloud. These features range from integrated CTAs, to lead generation and prospect tracking as well.
For more advice on video marketing use cases, also be sure to download our How to Increase Conversions with Online Video white paper. For brand and retail marketing use cases, watch this Live Video Inspiration Webcast with Brandlive, a live video platform solution for marketing.