Have you ever wondered how you can improve your communications with your employee’s? Have you considered using video? Channels can help you segment your video content, while making it easy to find and consume. Avoid being exposed to an overbearing amount of content that is irrelevant to your department at work.
Here are seven ways to improve your internal communications with video channels:
The CEO Town Hall Channel
This channel is used for leadership to communicate organizational strategy, provide updates on company business, and educate the entire organization on the issues and ideas that are critical to driving the success of the business. Dedicating a video channel for Town Hall meetings provides management with a platform that enables them to share their vision with employees, and engage with them to transform the vision into a reality.
The Human Resources Channel
Human Resources teams often use a dedicated channel to provide employees with updates about benefits, regulatory changes, training content, and opportunities. Many organizations turn to video to help explain benefit options, describe the enrollment process, and clearly guide employee’s on how to choose their plans.
The Sales Enablement Channel
Sales people are frequently busy and need up-to-date information about products, services, pricing, competitors, customers, and markets. Many of our customers dedicate a channel to Sales Enablement to provide a quick, one-stop shop for information about the company’s products and services, market updates, and pricing information to help the sales team perform their job more efficiently.
The Partner Channel
Many organizations leverage partners and resellers to sell and service their offerings. Like your sales teams, these partners need up-to-date information about your products and services, pricing changes, market updates, and more. A Partner Channel enables you to tailor this content and makes it easy for your partners to view the content they need.
The Customer Service and Support Channel
Your Customer Service and Support team engage with customers on a daily basis. Building a Customer Service channel enables you to provide your service team with updates about company products, services, and campaigns that may affect their workload. The Customer Service team can also use the channel to inform the rest of the organization the critical issues customers are experiencing.
The Marketing Channel
Most of us think of Marketing as an outward facing function, but the Marketing team can also help the rest of your organization by leveraging their channel to create an internal pipeline of updates about the market, products, success stories, and information on upcoming campaigns that will help everyone stay informed and aligned.
The Engineering Channel
The people who build our products and services need a voice too. The Engineering channel can be used to share information about upcoming products, services, prototypes, and product initiatives that are under consideration. Since this information is often confidential and proprietary, it is important to have a security feature that ensures your information stays within your organization.
Channels are simple to set up and because the concept of channels is a familiar one, your viewers will find it easy to find and view the content. Channels are a benefit for both you and your viewers and the effective use of them can significantly improve your organization’s communications and boost productivity.
For more information about Ustream Align and how channels can improve your internal communications strategy, contact us at (800) 778-3090