The live stream video begins, and the carefully prepared speaker begins addressing an audience of thousands of viewers. The presentation is going smoothly until, just a few minutes into the opening keynote, the video freezes. Some viewers sound the alert in the chat window, others try checking their own connection. But many viewers have left: On average, one in five viewers will immediately stop watching a stream with poor video quality and never return.
Most of the time, common live streaming video mistakes—poor sound quality and a broken (or unattended) chat function, among others—are easily avoided with careful advance work. Organizations new to streaming video should heed this advice from Jeff Irwin, customer success manager for IBM Cloud Video. In the process of helping customers implement and manage streaming video, Irwin has identified common mistakes that stand in the way of streaming events and their viewers. So follow these 13 tips to avoid any unlucky mishaps on your next broadcast.
Note that this list assumes that you are using a platform that is scalable, able to reach large audiences without crashing, and is mobile friendly, having adaptive bitrate delivery. If not, these would be priorities as well.
- Failing to account for variables
- Ignoring audio quality
- Not checking your audio
- Forgetting to confirm adequate bandwidth
- Discounting the importance of your location
- Having no lighting plan
- Failing to promote the event
- Being late
- Not running pre-show content
- Making a weak first impression
- Not engaging your audience
- Skipping the chat moderators
- No follow up, CTA or post event strategy
Closed captions have grown to be an important part of the video experience. While they assist deaf and hard of hearing people in enjoying video content, a study in the UK discovered that 80% of closed caption use was from those with no hearing issues. Not only that, but Facebook found out that adding captions to a video increased view times on their network by 12%. These reasons, along with regulations such as the Americans with Disabilities Act and rules from the FCC, have realized the need to caption video assets. However, caption generation can be time consuming, taking 5-10 times the length of the video asset, or costly if you are paying someone else to create them.
A solution is automatic speech recognition from machine learning, the ability to identify words and phrases in spoken language and convert them to text. This offers content owners a way to quickly and cost effectively provide captions for their videos. To address this, IBM Cloud Video is introducing the ability to convert video speech to text through IBM Watson. Called Watson Captioning, this solution is available as part of Streaming Manager and Streaming Manager for Enterprise while also being available as a stand alone solution.
Looking for ways to simplify managing your video playlists? Need to create playlists that will update themselves? According to Wainhouse Research, almost one in five (19%) organizations report that they add at least 25 hours of video to their corporate libraries each month. These increasing libraries present challenges to improve methods to manage content in a way that promotes accessibility. A dynamic video playlist is part of the solution for this, giving content owners a way to quickly produce playlists that will automatically update with new content. This is done through creating playlists that populate content based on certain criteria, and then will update that playlist as new videos meet the same conditions. Criteria can range from content found in titles and descriptions, but also through using information found in custom metadata fields as well.
This article describes what is a dynamic video playlist, what are the use cases, the user experience and also how you can create them as well.
How prepared is your business to unlock the power of video? Take this enterprise video maturity assessment to find out where your organization is today, where the market will be in 5 years, and what actions you can take now to close the gaps.
This self-assessment should take you less than three minutes, and it will provide you with a downloadable customized report with personalized recommendations from Forrester that you can share with others within your organization to help progress your business video initiatives.
The use of video in business is growing quickly because it has the power to transform every experience: for the prospect, for the customer, and for the employee. Whether creating marketing video assets or supporting customers with video chat customer service, firms are realizing the value of video. Explore the progress that you’ve made, and the opportunities that lie ahead.
Events have exploded beyond the stage with live streaming. From company announcements, to press conferences and award ceremonies, most events today have two audiences: the one in the room, and the one behind their screens.
For organizers, the expanded reach is a dream come true, as are the insights from live stream analytics. But live streaming also requires a new attention to detail: even the Super Bowl and Apple keynotes have fallen victim to seemingly minor mistakes, amplified by the real-time nature of streaming.
To make sure live streams go off without a hitch, organizers should follow this checklist to ensure a secure connection, reliable equipment and high stream quality. If you are looking more for assistance on which gear to get, though, check out our Video Studio Recommendations white paper.
Brandlive, the leading live video platform for brands and retail marketing today announced that it has livestreamed over 8,000 events, as part of a partnership with IBM Cloud Video. With this milestone, Brandlive confirms its position as the go-to resource for brands and retailers looking to interact with their audiences for sales enablement, marketing and commerce events.
In today’s saturated digital landscape, brands need an innovative method to cut through the noise and engage with their customers. By leveraging live video, companies can bolster their marketing strategies to more effectively interact with their audiences and foster relationships in real-time.
Brandlive empowers top brands like Adidas, GoPro, eBay, and Cabela’s to better communicate with their audiences by offering customers real-time access to experts, influencers, and executives. With 8,000 livestreamed events, it is clear that brands are harnessing live video and understand its myriad advantages: live video is more engaging, faster to produce, and drives more sales than recorded video.
Video moves people. The human brain absorbs video with much less work than it takes to process text. As a result, we’d rather watch than read, and we end up sharing videos more than almost any other type of content on the internet. Leading organizations are recognizing this, and they’re expanding their use of video as a tool for driving better business outcomes.
The streaming video success stories infographic below illustrates eight great results that organizations are achieving using streaming video. Click on the infographic and it will open in PDF format, with each result linking to a two-minute video that explains how it was achieved. Which result is most relevant to your goals?
For the fastest path to results, tell us the type of impact you need from streaming video, and we can coach you on the best practices most relevant to delivering it.
[Download Infographic PDF]
If any activity is tailor-made for streaming video, it’s esports. Competitive video game playing (and watching) is poised to be a $1.5 billion industry by 2020, according to market research firm NewZoo.
While online streaming services like Twitch and YouTube built a loyal audience of viewers, the lure of ad dollars has attracted the interest of mainstream broadcasters, too. Several major networks, including ESPN, NBC and TBS, regularly air esports programming. In recent months, tournaments have popped up on The Disney Channel, and Nickelodeon got into the game in June by joining a $15 million investment in esports host Super League Gaming.
It’s setting up what could be an epic battle between old media and new media. The streaming services run by Amazon (Twitch) and Google (YouTube) helped build a following for competitive video games, but now traditional networks want to use their built-in audience to lure gaming companies (and leverage their own digital platforms to lure the audience that’s already addicted to these competitions). What’s more, the audience is already proving larger than traditional sports: the audience for the 2015 League of Legends world finals topped that of the 2016 NBA Finals by 5 million viewers.
New innovations constantly change how fans watch their favorite live sports. Integral elements of today’s broadcasts like slow motion and instant replay didn’t exist before the 1950s. On-screen graphics are even more recent: Imagine watching a soccer game without the score in the top left corner of the screen, or a football game without the yellow first down line.
Now, emerging technologies like 3D and virtual reality are giving fans an entirely new perspective—and they may forever change how fans expect to experience the action.
But the real game-changer for live sports broadcasting is artificial intelligence. AI will not only affect viewers, but also advertisers, broadcasters—and even the athletes themselves. It will enrich video content with better insights and better recommendations, as outlined in this Uncovering Dark Video Data with AI white paper. Soon, we may not recognize a sporting event without it.
Point your camera at a religious service, touch the “Go Live” button, and your stream could reach dozens or even thousands of people in places you’ve never heard of. You can’t be sure what effect it might have on your audience.
Maybe you’re a rabbi sitting in front of a webcam in your office, about to play guitar and chat online with visitors to your weekly online-only synagogue. Or maybe you’re behind a camera that will sweep across 4,000 parishioners in a megachurch and send the service out to 50,000 viewers around the world.
Both these examples are among the roughly one thousand religious organizations that share their services on Ustream.tv each week. Whether the audience is vast or small, each producer wants to offer a high-quality, reliable video stream that is a gift for viewers to receive.
We asked experienced producers who stream religious services to share with us the top tips that make their work successful and rewarding. Read on to get their advice. And get started free with IBM Cloud Video (includes Ustream) to stream your own religious service.
- Start with an abundance of bandwidth
- Harness social media
- Emphasize audio to build your impact
- Make viewers feel present
- Connect everyone with the chat module
- The biggest impact might come with the smallest audience